Computer 402 Class X
Unit 1: Communication Skills-II
Complete 50+ Solved MCQs (NCERT & Sumita Arora)
1. Which of the following is the process of exchanging information between individuals?
(a) Programming
(b) Communication
(c) Calculation
(d) Observation
(b) Communication
(c) Calculation
(d) Observation
Answer
(b) Communication
2. In the communication cycle, who is the person that expresses the idea?
(a) Receiver
(b) Messenger
(c) Sender
(d) Decoder
(b) Messenger
(c) Sender
(d) Decoder
Answer
(c) Sender
3. The response or reaction of the receiver to the sender's message is called ________.
(a) Encoding
(b) Decoding
(c) Feedback
(d) Noise
(b) Decoding
(c) Feedback
(d) Noise
Answer
(c) Feedback
4. Feedback is important because it ________.
(a) Stops communication
(b) Confuses the sender
(c) Confirms if the message is understood
(d) Increases noise
(b) Confuses the sender
(c) Confirms if the message is understood
(d) Increases noise
Answer
(c) Confirms if the message is understood
5. Which type of feedback is used to point out areas of improvement?
(a) Positive Feedback
(b) Negative Feedback
(c) Constructive Feedback
(d) No Feedback
(b) Negative Feedback
(c) Constructive Feedback
(d) No Feedback
Answer
(c) Constructive Feedback
6. How many principles (Cs) are generally accepted for effective communication?
(a) 5
(b) 6
(c) 7
(d) 8
(b) 6
(c) 7
(d) 8
Answer
(c) 7
7. 'Conciseness' in communication means the message should be ________.
(a) Long and detailed
(b) Short and to-the-point
(c) Complex
(d) Full of jargon
(b) Short and to-the-point
(c) Complex
(d) Full of jargon
Answer
(b) Short and to-the-point
8. Using correct grammar, spelling, and language refers to which 'C'?
(a) Clarity
(b) Correctness
(c) Concrete
(d) Courtesy
(b) Correctness
(c) Concrete
(d) Courtesy
Answer
(b) Correctness
9. Providing all necessary facts and information in a message is ________.
(a) Completeness
(b) Conciseness
(c) Consideration
(d) Clarity
(b) Conciseness
(c) Consideration
(d) Clarity
Answer
(a) Completeness
10. Being respectful, polite, and honest with the receiver is called ________.
(a) Conciseness
(b) Concrete
(c) Courtesy
(d) Correctness
(b) Concrete
(c) Courtesy
(d) Correctness
Answer
(c) Courtesy
11. Using simple and easy-to-understand words refers to ________.
(a) Clarity
(b) Complexity
(c) Correctness
(d) Consideration
(b) Complexity
(c) Correctness
(d) Consideration
Answer
(a) Clarity
12. A 'Concrete' message is based on ________.
(a) Vague ideas
(b) Facts and Figures
(c) Long stories
(d) Opinions
(b) Facts and Figures
(c) Long stories
(d) Opinions
Answer
(b) Facts and Figures
13. If a message is logical and all parts are connected, it is ________.
(a) Coherent
(b) Concise
(c) Clear
(d) Courteous
(b) Concise
(c) Clear
(d) Courteous
Answer
(a) Coherent
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14. Anything that interferes with the message and stops it from being understood is a ________.
(a) Feedback
(b) Channel
(c) Barrier
(d) Media
(b) Channel
(c) Barrier
(d) Media
Answer
(c) Barrier
15. Which barrier occurs due to a lack of common language between sender and receiver?
(a) Physical
(b) Linguistic
(c) Cultural
(d) Emotional
(b) Linguistic
(c) Cultural
(d) Emotional
Answer
(b) Linguistic
16. Noise from a loud speaker or a construction site is a ________ barrier.
(a) Psychological
(b) Linguistic
(c) Physical
(d) Organizational
(b) Linguistic
(c) Physical
(d) Organizational
Answer
(c) Physical
17. Differences in customs, religions, and traditions lead to ________ barriers.
(a) Cultural
(b) Language
(c) Technical
(d) Physical
(b) Language
(c) Technical
(d) Physical
Answer
(a) Cultural
18. 'Stage fright' or 'Fear of talking to elders' is a ________ barrier.
(a) Physical
(b) Interpersonal
(c) Linguistic
(d) Technical
(b) Interpersonal
(c) Linguistic
(d) Technical
Answer
(b) Interpersonal
19. Prejudice and preconceived notions about a person lead to ________ barriers.
(a) Physical
(b) Psychological
(c) Technical
(d) Written
(b) Psychological
(c) Technical
(d) Written
Answer
(b) Psychological
20. To overcome barriers, we should practice ________.
(a) Speaking fast
(b) Active Listening
(c) Ignoring feedback
(d) Using hard words
(b) Active Listening
(c) Ignoring feedback
(d) Using hard words
Answer
(b) Active Listening
21. Which part of speech is a name of a person, place, or thing?
(a) Verb
(b) Adjective
(c) Noun
(d) Pronoun
(b) Adjective
(c) Noun
(d) Pronoun
Answer
(c) Noun
22. 'Running', 'Dancing', and 'Writing' are examples of ________.
(a) Nouns
(b) Verbs
(c) Adverbs
(d) Conjunctions
(b) Verbs
(c) Adverbs
(d) Conjunctions
Answer
(b) Verbs
23. Which part of speech describes a noun (e.g., 'Blue' sky, 'Tall' boy)?
(a) Adjective
(b) Adverb
(c) Pronoun
(d) Preposition
(b) Adverb
(c) Pronoun
(d) Preposition
Answer
(a) Adjective
24. An 'Adverb' adds meaning to a ________.
(a) Noun
(b) Verb or Adjective
(c) Pronoun
(d) Interjection
(b) Verb or Adjective
(c) Pronoun
(d) Interjection
Answer
(b) Verb or Adjective
25. 'In', 'On', 'Under', and 'Behind' are examples of ________.
(a) Prepositions
(b) Conjunctions
(c) Interjections
(d) Adjectives
(b) Conjunctions
(c) Interjections
(d) Adjectives
Answer
(a) Prepositions
26. Words like 'And', 'But', and 'Or' that join sentences are ________.
(a) Pronouns
(b) Conjunctions
(c) Verbs
(d) Nouns
(b) Conjunctions
(c) Verbs
(d) Nouns
Answer
(b) Conjunctions
27. Words that express strong emotions (e.g., 'Wow!', 'Ouch!') are ________.
(a) Prepositions
(b) Adverbs
(c) Interjections
(d) Verbs
(b) Adverbs
(c) Interjections
(d) Verbs
Answer
(c) Interjections
28. 'A', 'An', and 'The' are known as ________.
(a) Pronouns
(b) Articles
(c) Verbs
(d) Nouns
(b) Articles
(c) Verbs
(d) Nouns
Answer
(b) Articles
29. A group of words that communicates a complete thought is a ________.
(a) Phrase
(b) Sentence
(c) Clause
(d) Letter
(b) Sentence
(c) Clause
(d) Letter
Answer
(b) Sentence
30. Every sentence must begin with a ________ letter.
(a) Small
(b) Capital
(c) Italic
(d) Bold
(b) Capital
(c) Italic
(d) Bold
Answer
(b) Capital
31. Which type of sentence makes a simple statement?
(a) Interrogative
(b) Assertive/Declarative
(c) Imperative
(d) Exclamatory
(b) Assertive/Declarative
(c) Imperative
(d) Exclamatory
Answer
(b) Assertive/Declarative
32. 'Where are you going?' is an example of an ________ sentence.
(a) Exclamatory
(b) Imperative
(c) Interrogative
(d) Assertive
(b) Imperative
(c) Interrogative
(d) Assertive
Answer
(c) Interrogative
33. A sentence that gives a command or request is ________.
(a) Imperative
(b) Declarative
(c) Interrogative
(d) None
(b) Declarative
(c) Interrogative
(d) None
Answer
(a) Imperative
34. Exclamatory sentences end with a ________.
(a) Full stop (.)
(b) Question mark (?)
(c) Exclamation mark (!)
(d) Comma (,)
(b) Question mark (?)
(c) Exclamation mark (!)
(d) Comma (,)
Answer
(c) Exclamation mark (!)
35. Which part of a sentence performs the action?
(a) Object
(b) Subject
(c) Verb
(d) Predicate
(b) Subject
(c) Verb
(d) Predicate
Answer
(b) Subject
36. Visual communication uses ________.
(a) Sound only
(b) Graphics and Symbols
(c) Writing only
(d) Silence
(b) Graphics and Symbols
(c) Writing only
(d) Silence
Answer
(b) Graphics and Symbols
37. What is 'Decoding' in communication?
(a) Sending the message
(b) Translating thoughts into words
(c) Understanding and interpreting the message
(d) Creating noise
(b) Translating thoughts into words
(c) Understanding and interpreting the message
(d) Creating noise
Answer
(c) Understanding and interpreting the message
38. A letter is an example of ________ communication.
(a) Oral
(b) Non-verbal
(c) Written
(d) Visual
(b) Non-verbal
(c) Written
(d) Visual
Answer
(c) Written
39. Smiling and nodding while listening are ________ cues.
(a) Verbal
(b) Non-verbal
(c) Written
(d) Language
(b) Non-verbal
(c) Written
(d) Language
Answer
(b) Non-verbal
40. Effective communication reduces ________ in an organization.
(a) Profit
(b) Misunderstandings
(c) Speed
(d) Interaction
(b) Misunderstandings
(c) Speed
(d) Interaction
Answer
(b) Misunderstandings
41. Which of the following is a 'Negative' feedback?
(a) Good job!
(b) Your report has many spelling errors.
(c) Keep it up.
(d) You are doing fine.
(b) Your report has many spelling errors.
(c) Keep it up.
(d) You are doing fine.
Answer
(b) Your report has many spelling errors.
42. TINS is a mnemonic used for ________.
(a) Correctness
(b) Capitalization rules
(c) Punctuation
(d) Sentence structure
(b) Capitalization rules
(c) Punctuation
(d) Sentence structure
Answer
(b) Capitalization rules
43. Which letter in 'MINTS' stands for 'I' (self)?
(a) Information
(b) I (the word)
(c) Important
(d) Interest
(b) I (the word)
(c) Important
(d) Interest
Answer
(b) I (the word)
44. Punctuation helps to provide ________ in writing.
(a) Color
(b) Sound
(c) Clarity and Meaning
(d) Cost
(b) Sound
(c) Clarity and Meaning
(d) Cost
Answer
(c) Clarity and Meaning
45. Using an emoji in a text message is a form of ________ communication.
(a) Verbal
(b) Visual/Non-verbal
(c) Oral
(d) None
(b) Visual/Non-verbal
(c) Oral
(d) None
Answer
(b) Visual/Non-verbal
46. 'Linguistic' means related to ________.
(a) Health
(b) Language
(c) Body
(d) Space
(b) Language
(c) Body
(d) Space
Answer
(b) Language
47. Which 'C' avoids using 'vague' language?
(a) Concrete
(b) Courteous
(c) Clear
(d) Concise
(b) Courteous
(c) Clear
(d) Concise
Answer
(a) Concrete
48. 'Wait, don't go!' is an example of ________.
(a) Question
(b) Command/Imperative
(c) Declarative
(d) Passive
(b) Command/Imperative
(c) Declarative
(d) Passive
Answer
(b) Command/Imperative
49. A good communicator is always a good ________.
(a) Speaker
(b) Listener
(c) Writer
(d) All of these
(b) Listener
(c) Writer
(d) All of these
Answer
(d) All of these
50. Communication is a ____________ process.
(a) Static
(b) Continuous/Ongoing
(c) Silent
(d) One-way
(b) Continuous/Ongoing
(c) Silent
(d) One-way
Answer
(b) Continuous/Ongoing
Check out Unit 2: Self-Management Skills-II on LearnWithMrSinha

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