Computer 402 Class IX
Employability Skills 9
1. Communication Skills - I
NCERT Solutions
1. What is the purpose of communication?
(a) Inform (tell someone about something)
(b) Influence (get someone to do something you want)
(c) Share thoughts, ideas, feelings
(d) All of the above
Answer
(d) All of the above
2. Which of the following methods are used to receive information from the sender through a letter?
(a) Listening
(b) Speaking
(c) Reading
(d) Writing
Answer
(d) Writing
3. How do you receive information on phone?
(a) Listening
(b) Speaking
(c) Reading
(d) Writing
Answer
(a) Listening
4. Choose the correct example of oral communication.
(a) Reports
(b) Newspapers
(c) Face-to-face conversation
(d) Notes
Answer
(c) Face-to-face conversation
5. When we communicate verbally, we should use _______.
(a) difficult words
(b) simple words
(c) confusing words
(d) abbreviations
Answer
(b) simple words
6. Why do we send emails?
(a) To reach on time
(b) To share documents and files
(c) To talk to each other
(d) To meet each other
Answer
(b) To share documents and files
7. Which of these is a positive (good) facial expression?
(a) Staring hard
(b) Nodding while listening
(c) Wrinkled forehead
(d) Looking away from the speaker
Answer
(b) Nodding while listening
8. What does an upright (straight) body posture convey/show?
(a) Shyness
(b) Fear
(c) Confidence
(d) Intelligence
Answer
(c) Confidence
9. Which of these is not an appropriate non-verbal communication at work?
(a) Putting arm around a coworker’s shoulder
(b) Shaking hands firmly
(c) Looking at the speaker with a smile
(d) Standing with an upright posture
Answer
(a) Putting arm around a coworker’s shoulder
10. When you are preparing for a presentation, you should __________________.
(a) focus on the objectives of the presentation
(b) practice your speech in front of a mirror or friend
(c) do rehearsals to time your presentation of slides
(d) All of the above
Answer
(d) All of the above
11. What is a sentence?
(a) A group of ideas that form a complete paragraph
(b) A group of words that communicate a complete thought
(c) A set of rules that we must follow to write correctly
(d) A set of words that contains all the basic punctuation marks
Answer
(b) A group of words that communicate a complete thought
12. Which of these sentences use uppercase letters correctly?
(a) I am Hungry.
(b) Divya and sunil are reading.
(c) The bucket is Full of water.
(d) She lives in Delhi.
Answer
I am shown when someone hovers over the div above.
13. Which of these sentences are punctuated correctly?
(a) Where are you going.
(b) I have a pen a notebook and a pencil.
(c) I am so happy to see you!
(d) This is Abdul’s house.
Answer
I am shown when someone hovers over the div above.
14. Identify the subject in the sentence, “The children played football.”
(a) The children
(b) Children played
(c) Played
(d) Football
Answer
I am shown when someone hovers over the div above.
15. Identify the object in the sentence, “The children played football.”
(a) The children
(b) Children played
(c) Played
(d) Football
Answer
I am shown when someone hovers over the div above.
16. Which of these sentences has both indirect and direct objects?
(a) I am watching TV.
(b) She bought a blue pen.
(c) The girls played cricket.
(d) He wrote his sister a letter.
Answer
I am shown when someone hovers over the div above.
17. Which of these sentences is in passive voice?
(a) They are watching a movie.
(b) The clock was repaired by Raju.
(c) He is sleeping in the room.
(d) My pet dog bit the postman.
Answer
I am shown when someone hovers over the div above.
18. What is phonetics?
(a) It is the study of how we write words in English.
(b) It is the study of how people understand sentences.
(c) It is the study of how many words the English language has.
(d) It is the study of the sounds we make when we speak.
Answer
I am shown when someone hovers over the div above.
19. What are the different types of sounds used in English pronunciation?
(a) Vowel sounds
(b) Diphthong sounds
(c) Consonant sounds
(d) All of the above
Answer
I am shown when someone hovers over the div above.
20. You say ‘Good Morning’ when it is _______________.
(a) 11 am (b) 9 am
(c) 8 am (d) All (a), (b) and (c)
Answer
I am shown when someone hovers over the div above.
21. You may say ‘Hi’ when you meet _______________.
(a) your teacher in class (b) a senior in the office
(c) your Principal (d) your friends at a shop
Answer
I am shown when someone hovers over the div above.
22. You say ‘Good Afternoon’ when it is ______________.
(a) 10 am (b) 11.59 am
(c) 6 pm (d) 1 pm
Answer
I am shown when someone hovers over the div above.
23. You say ‘Good Evening’ when it is ______________.
(a) 11 am (b) 9 am
(c) 2 pm (d) 7 pm
Answer
I am shown when someone hovers over the div above.
24. Use the following words to complete the form given below. football and swimming, seven-years-old, Hassan, Yasmin, in Bengaluru.
(a) My first name is ______________.
(b) My surname is _________.
(c) I am ________.
(d) I live _________.
(e) I like _________.
Answer
I am shown when someone hovers over the div above.
25. A postal code is ______________.
(a) a group of numbers or letters used to identify a government building.
(b) a code used to indicate the door number of a house.
(c) a group of numbers or letters used by the post office to identify a region.
(d) a code used to identify different post offices.
Answer
I am shown when someone hovers over the div above.
26. Raju is the class monitor. He wants to know why Ramesh is coming late every day. Which of the following is a question that Raju can ask Ramesh?
(a) Do you come on time?
(b) Are you late?
(c) Why are you late every day?
(d) Will it not be easier to complete your work if you come on time?
Answer
I am shown when someone hovers over the div above.
27. If you have not understood a task given to you, which question should you ask?
(a) Where are the reports of this task?
(b) Can you repeat the instructions for this task?
(c) Can you give me an example of this task?
(d) Why are you doing this task?
Answer
I am shown when someone hovers over the div above.
28. Sheela does not have time so she decides to delay a task. Which question should he ask before ignoring the task?
(a) What is this task?
(b) When does this task need to be completed?
(c) Is this task important?
(d) No need to ask any question.
Answer
I am shown when someone hovers over the div above.
29. Renuka is joining a new school. Which of the following questions will help her become comfortable with her new classmates?
(a) How long have you been studying here?
(b) Would you like to share my lunch?
(c) What do you all do in your free time?
(d) All the options are correct.
Answer
I am shown when someone hovers over the div above.
30. What are close-ended questions?
(a) Questions that can have any answer
(b) Questions that do not have answers
(c) Questions with yes/no answers
(d) Questions that have many answers
Answer
I am shown when someone hovers over the div above.
31. Which of these are open-ended questions?
(a) Where do you live?
(b) Are you hungry?
(c) How do you feel?
(d) Did you meet him?
Answer
I am shown when someone hovers over the div above.
32. Which of these are question words?
(a) What
(b) Want
(c) Which
(d) How
Answer
I am shown when someone hovers over the div above.
33. Which of these is the correct way to convert the sentence “You are studying” into a question?
(a) You are studying?
(b) Studying you are?
(c) Are you studying?
(d) Studying are you?
Answer
I am shown when someone hovers over the div above.
B. Put a × mark against the actions below which are incorrect
for demonstrating the use of non-verbal communication
• Laughing during formal communication
• Scratching head
• Smiling when speaking to a friend
• Nodding when you agree with something
• Standing straight
• Yawning while listening
• Sitting straight
• Maintaining eye contact while speaking
• Biting nails
• Firm handshake
• Clenching jaws
• Looking away when someone is speaking to you
• Intense stare
Short answer question
1. Write down the seven factors affecting perspectives in
communication.
2. Give an example of the following:
(a) Clear communication
(b) Complete communication
3. Write down the different types of verbal communication.
Give an example for each type.
4. Give examples of any four common signs used for visual
communication.
5. Write one sentence of each type—statement, question,
exclamatory and order.
6. Which is your favourite festival? Write two paragraphs
about your favourite festival. Each paragraph should
have a minimum of four sentences. Make sure you
follow all the rules about sentences and paragraphs
you have learnt.
7. Practice speaking correct sentences with your
classmates. Try and find the parts of sentences which
you use commonly.
8. Write two to three lines you would use to introduce
yourself.
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