40+ Important MCQs: Communication Skills Class 9 IT 402 | Board Exam Special

Computer 402 Class IX

Unit 1: Communication Skills-I

NCERT & Sumita Arora Solutions (MCQs)

Complete 40+ Practice MCQs (Solved)

1. The word 'Communication' comes from the Latin word 'Communicare', which means:

(a) To talk
(b) To share
(c) To write
(d) To listen

Answer

(b) To share

2. Which of the following is the 'Source' of the message in a communication cycle?

(a) Receiver
(b) Channel
(c) Sender
(d) Feedback

Answer

(c) Sender

3. In the communication process, the actual information being sent is called:

(a) Encoding
(b) Message
(c) Decoding
(d) Noise

Answer

(b) Message

4. Converting thoughts into a symbolic form like words or gestures is:

(a) Receiving
(b) Decoding
(c) Encoding
(d) Feedback

Answer

(c) Encoding

5. The medium used to transmit the message (e.g., air, phone, email) is:

(a) Sender
(b) Channel/Media
(c) Receiver
(d) Response

Answer

(b) Channel/Media

6. When the receiver interprets and understands the message, it is called:

(a) Encoding
(b) Decoding
(c) Transmission
(d) Interference

Answer

(b) Decoding

7. The response given by the receiver to the sender is known as:

(a) Message
(b) Encoding
(c) Feedback
(d) Channel

Answer

(c) Feedback

8. Which type of communication is considered 'Two-Way' in its complete form?

(a) Only Sending
(b) Only Receiving
(c) Communication with Feedback
(d) Verbal only

Answer

(c) Communication with Feedback

9. Communication that uses 'Words' (written or spoken) is:

(a) Non-verbal
(b) Visual
(c) Verbal
(d) Physical

Answer

(c) Verbal

10. Face-to-face conversation and telephonic talks are examples of:

(a) Written Communication
(b) Oral Communication
(c) Visual Communication
(d) Non-verbal

Answer

(b) Oral Communication

Read Also: Class 9 IT 402 Unit 2: Self Management Skills MCQs

11. Which of the following is an advantage of Oral Communication?

(a) Legal Record
(b) Immediate Feedback
(c) Permanent Storage
(d) Best for long lists

Answer

(b) Immediate Feedback

12. Letters, Reports, SMS, and Emails are categorized under:

(a) Oral
(b) Non-verbal
(c) Written Communication
(d) Visual

Answer

(c) Written Communication

13. Which form of communication provides a 'Permanent Record'?

(a) Oral
(b) Gestures
(c) Written
(d) Eye Contact

Answer

(c) Written

14. Communication through body movements and facial expressions is:

(a) Verbal
(b) Non-verbal
(c) Written
(d) Formal

Answer

(b) Non-verbal

15. Maintaining 'Eye Contact' during a conversation shows:

(a) Rude behavior
(b) Confusion
(c) Confidence and Interest
(d) Dishonesty

Answer

(c) Confidence and Interest

16. A 'Slumped' or 'Drooped' posture usually indicates:

(a) Confidence
(b) Low spirits/Tiredness
(c) Happiness
(d) Eagerness

Answer

(b) Low spirits/Tiredness

17. Which of these is a 'Negative' facial expression?

(a) Smiling
(b) Frowning
(c) Nodding
(d) Relaxed jaw

Answer

(b) Frowning

18. Using Signs, Symbols, Maps, and Graphics to convey information is:

(a) Oral
(b) Written
(c) Visual Communication
(d) Audio

Answer

(c) Visual Communication

19. A 'Red Light' at a traffic signal is an example of:

(a) Verbal
(b) Visual Communication
(c) Written
(d) Oral

Answer

(b) Visual Communication

20. Which of these is NOT a 7C of effective communication?

(a) Clarity
(b) Conciseness
(c) Complexity
(d) Courtesy

Answer

(c) Complexity

21. Which 'C' states that the message should be 'Short and To-the-Point'?

(a) Clarity
(b) Conciseness
(c) Concrete
(d) Courtesy

Answer

(b) Conciseness

22. 'Clarity' in communication means using:

(a) Complex words
(b) Simple language
(c) Technical jargon
(d) Long sentences

Answer

(b) Simple language

23. A message that contains all necessary facts and figures is:

(a) Concise
(b) Complete
(c) Concrete
(d) Correct

Answer

(b) Complete

24. Anything that hinders or disturbs the flow of communication is:

(a) Feedback
(b) Barrier/Noise
(c) Channel
(d) Medium

Answer

(b) Barrier/Noise

25. If a sender uses a language that the receiver doesn't understand, it is a:

(a) Physical Barrier
(b) Linguistic Barrier
(c) Cultural Barrier
(d) Distance Barrier

Answer

(b) Linguistic Barrier

26. Background noise from a construction site during a meeting is a:

(a) Psychological Barrier
(b) Physical Barrier
(c) Personal Barrier
(d) Social Barrier

Answer

(b) Physical Barrier

27. Using proper grammar and spelling refers to which 7C?

(a) Conciseness
(b) Correctness
(c) Consideration
(d) Clarity

Answer

(b) Correctness

28. 'Haptics' is the study of communication through:

(a) Time
(b) Space
(c) Touch
(d) Body language

Answer

(c) Touch

29. 'Paralanguage' includes which of the following?

(a) Only words
(b) Pitch, Tone, and Volume of voice
(c) Only writing
(d) Only pictures

Answer

(b) Pitch, Tone, and Volume of voice

30. Which 7C ensures the message is based on specific facts and figures?

(a) Concrete
(b) Coherence
(c) Courtesy
(d) Completeness

Answer

(a) Concrete

31. 'Proxemics' refers to the study of:

(a) Voice pitch
(b) Use of Space
(c) Hand gestures
(d) Written fonts

Answer

(b) Use of Space

32. Which 7C states that the message should be 'Logical and Connected'?

(a) Coherence
(b) Conciseness
(c) Concrete
(d) Correctness

Answer

(a) Coherence

33. Communication among people of different cultures is called:

(a) Intra-cultural
(b) Inter-cultural
(c) Non-cultural
(d) Mono-cultural

Answer

(b) Inter-cultural

34. An 'Introduction' in a presentation should be:

(a) Very long
(b) Catchy and Clear
(c) Boring
(d) Missing

Answer

(b) Catchy and Clear

35. 'Kinesics' is the study of:

(a) Body language
(b) Written words
(c) Voice volume
(d) Computers

Answer

(a) Body language

36. Which type of barrier is caused by 'Prejudices' or 'Ego'?

(a) Physical
(b) Psychological Barrier
(c) Technical
(d) Language

Answer

(b) Psychological Barrier

37. Sending a message via an 'Emoji' is a form of:

(a) Oral
(b) Visual/Non-verbal
(c) Audio
(d) Verbal

Answer

(b) Visual/Non-verbal

38. Effective communication is a ____________ skill.

(a) Soft
(b) Hard
(c) Technical
(d) Optional

Answer

(a) Soft

39. Keeping a positive attitude while receiving feedback is part of:

(a) Good communication
(b) Bad listening
(c) Writing skills
(d) Visual skills

Answer

(a) Good communication

40. Writing a blog post is an example of:

(a) Oral Communication
(b) Written Communication
(c) Non-verbal only
(d) Gestures

Answer

(b) Written Communication

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